Last Revision Date: 12/15/2018List of Changes:
IntroductionWho we are
Definitions“Non-Personally Identifiable Information” (N-PII)
Information that is collected about you that cannot identify you as an individual. This type of information cannot be used to identify who you are. This is information can include, but is not limited to pages you might visit on our website, what you do on these pages, what time you used those pages, how long you visited these pages and for example if you used our checkout process. These activities are available to us in reports, but cannot be used to identify you.
“Personally Identifiable Information” (PII)
PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. This information can include, but is not limited to your name, email address, mailing address, IP address or telephone number. With this information we can identify you.
“European Union – General Data Protection Regulation “EU-GDPR
In this policy we will refer to the “GDPR” and explain how it relates to you.
What Non-Personally Identifiable Information About Customers Does PocketCFI Collect?We collect users data and send it to Google Analytics in order to provide us with detailed reports of our site usage. This information can include your location, your gender, your age (if Google has the ability identify such information, based on information it may have already collected) all pages you visit, all links you clicked, all forms you filled out and all actions you take on our website. Furthermore we track your checkout process on our site, so we know at which point you might have stopped the process. All of this information cannot be used to personally identify you. Furthermore your IP address is anonymized in order to prevent your location data from being used to identify you.
What Personally Identifiable Information About Customers do we collect?Our Payment Processor PayPal
Our Website Pocketcfi.com
Our website collects your full name, address, city, zip code, country, email, phone number, Birthday and any other information you provide to us during your registration and our checkout process. This information is used to assign user rights to your account by verifying your identity through our login process. We use this information to give you access to specific content on our website based on the user rights you have been assigned. If the information you provide is false or inaccurate it may alter your experience of our website.
We also keep this information in order to provide you the ability to access your order history with us, all your subscriptions and to access documents and files you may have created through our services. All information collected by us must be given to us by you during the registration or during a purchase of one of our products.
Recordings of our Consultations
We record all of our consultations with our customers. Anything you say during these consultations will be part of this recording. We record your consultations for quality assurance, for training purposes and to have a legal record of the consultation in case of any legal claim. These consultations will be associated to your user account in order for us to access them when required.
Why do we collect PII?
- Facilitate a secure checkout with PayPal
- Send you updates and information relating to your orders
- Schedule Appointments and Consultations with you
- Maintain an order history for you on our website
- To send you emails about our products and services
- Assign you User Rights and Content Access appropriate to you
Do We Share the Information We Receive?We do not share your information with anyone outside of our own organization. Our employees process your orders and have access to your PII as described above. Our third party partners have access to your PII only to the extend required to provide their services to us. Your PII is not sold or given to anyone who would use it to market, spam or otherwise contact you except our own marketing process. PocketCFI is committed to keep your PII safe and secure. You may use our website without providing us with PII, but it may limit you from accessing all of our content, because we try and verify your identity during our registration process.
How Secure is your Information?Our Protections
- We protect your information by using Secure Socket Layer technology (SSL Certificate) which encrypts your communication with our website.
- Our website is actively monitored by Wordfence, which protects your information against any unwanted access.
- We conduct regular security updates and checks of our website to ensure your information is safe with us.
- Most importantly we use PayPal as our third party gateway provider to process all your financial transactions and at no time during your visit to our website is your financial information stored or processed by our servers.
If a data breach should occur we will notify all our customers within 5 Business Days of the breach, the nature of the breach and the data that was affected.
What About Third-Party Services?Email Marketing
We utilize third party services to conduct our email marketing. After your give us your PII, such as your email, we utilize a third party email marketing company to provide you with information about our products, future product launches, special deals and more. Our third party partners are not allowed to use your information in any way, except to provide us with the service we have them hired them to do. If you wish to opt out of such marketing campaigns you are able to do so at anytime by following the unsubscribe links in all emails you receive from us.
Which Information Can you Access?You can access your entire order history through our Account page. All of the transactions you have completed on our website will be listed there. You can also access all the information you provided us during registration. So we can promise you that you can access all information you give to us at anytime.
What Choices Do You Have Regarding Your Information?You may access your account at anytime and edit your PII. You furthermore have the ability to delete all your PII from our website. If you wish for your data to be deleted from our Servers please contact us. You may opt out of any and all email campaigns we run. You have the choice to not provide us with your information during our registration process. You can stay anonymous if you decide to, but it will alter your experience of our website.
Are Children Allowed to Use Our Website?Children are not restricted from using our website. We do not sell any products that are age inappropriate nor do we host content that is inappropriate to any age. However our content is not useful to any person, regardless of age, that is not interested in pursuing an education in aviation. We do not knowingly collect information on children under the age of 13 and would not process an order of a child unless the child poses as an adult, which we cannot know or control. Our website is not meant for children under the age of 13, but could be accessed by any person regardless of age.
If your child makes a purchase on our website or registers an account and you are the legal guardian of this child please feel free to contact us and we can refund your order or delete the account and all associated information. Be aware that a child would only be able to make a purchase with a valid Credit or Debit Card, which will be verified by PayPal and must therefore match all PayPal’s regulations of Credit and Debit Cards. This means that any purchase made by a child would mean the child impersonated someone with a valid Debit or Credit Card.
EU-GDPRBefore users can sign up to our website they must vice us explicit consent to collect their PII. This is done by selecting a checkbox, as well as agreeing to our Terms of Service before PocketCFI collects and PII. Our website can be accessed by any individual without the requirement to provide PII. Purchases through our website can only be made if PayPal is provided with all information required to conduct a financial transaction with a debit or credit card or with a valid PayPal Account.
We utilize the Facebook Pixel on our website in order to associate activity on our website to our advertising campaigns on Facebook. Please read Facebook’s policies below for more information.
Facebook & GDPR
Facebook’s Data Policy
Contact InformationAviation On The Go, LLC